{"id":1260,"date":"2021-12-23T14:32:40","date_gmt":"2021-12-23T12:32:40","guid":{"rendered":"https:\/\/www.1euroshop.gr\/frequently-asked-questions-answers\/"},"modified":"2022-06-28T20:27:11","modified_gmt":"2022-06-28T17:27:11","slug":"frequently-asked-questions-answers","status":"publish","type":"page","link":"https:\/\/www.1euroshop.gr\/en\/frequently-asked-questions-answers\/","title":{"rendered":"Frequently Asked Questions & Answers"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading source=”post_title” use_theme_fonts=”yes”][vc_column_text]If you have any questions, seek below the answers for most frequently asked. Select the category you are interested in and read the short answers and find immediately what you are looking for. If you continue to have questions do not hesitate to contact us.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_tta_accordion title_tag=”h3″ style=”flat” shape=”square” active_section=”1″ title=”Navigation & Purchase”][vc_tta_section title=”How can I order from 1euroshop.gr?” tab_id=”1639851295820-4df9d8c3-0a34″][vc_column_text]By selecting the product you want from any page, you can put it directly in your shopping cart by clicking the cart icon. Then by clicking “Complete” in your shopping cart follow the simple steps of completing your order.<\/p>\n

Finally, after you have placed your order, you will be automatically sent an e-mail confirming your order with all the necessary information for your order. This means that your order has been successfully registered in the systems of 1euroshop.gr. At any time you can still see the stage of your order by logging in to your account and selecting “order tracking” at the top of the page!<\/p>\n

Alternatively you can place your order by calling us at +30 235 1181 791<\/p>\n

Monday – Friday 09:00 \u2013 21:00
\nSaturday: 09.00 \u2013 16.00<\/p>\n

i) Orders received on public holidays are served the next business day.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is a shopping cart?” tab_id=”1639851295889-e1879576-801e”][vc_column_text]It’s just the basket in regular stores. With the “Add to cart” button you can place there any product you are interested in buying, but also remove it with the Delete button. Just because you have a product in your cart does not mean you have bought it. Follow a short process until it becomes yours. You have the opportunity to see what you have chosen and how much each one costs separately and all together.<\/p>\n

In the electronic shopping cart you collect all the products you are interested in buying. Until you complete your order, you can add or remove products. The difference with the regular basket is that in the electronic you can place products that you intend to buy in the future and stay there as long as you want. You do not need to be a member to use the cart. However, you can become a member and view your cart from any computer, (become a member, login and add products to your cart. The cart is automatically saved in your account, so from any computer you visit 1euroshop.gr and login will you can view your cart, add and remove products and complete your purchases).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do prices include VAT?” tab_id=”1639851295954-0d57d78d-aaa4″][vc_column_text]Yes. The prices listed on our website include the legal VAT.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”I see a product with an unusually low price!” tab_id=”1639851296014-0c186cd6-34c9″][vc_column_text]Wrong Prices<\/p>\n

In any case, although we make every effort to accurately indicate the details, features and prices of the products we quote in our online store, we can not rule out the possibility of typographical or technical errors in product prices and features.<\/p>\n

There may be an error in updating the price of the product and it presents an unusually low price. If you see such a product, please contact us before ordering this product.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/2″][vc_tta_accordion title_tag=”h3″ style=”flat” shape=”square” active_section=”1″ title=”Payment, delivery, shipping”][vc_tta_section title=”Pricing methods through our online store.” tab_id=”1639849247429-093fe3da-9114″][vc_column_text]Retail receipt upon delivery of the product to your place or upon receipt at our store.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Payment Methods.” tab_id=”1639849247488-47f88b9a-f6be”][vc_column_text]For your service you can choose the payment of your purchases with:<\/p>\n

1. Payment by bank account:
\nPrepaid your order in one of the following Bank Accounts we work with:<\/p>\n

VIVA PAYMENTS GR2970100000000776455486246
\nBeneficiary Account: THOMAS MASIALAS
\nGREECE NATIONAL BANK GR2401103730000037300689264
\nBeneficiary Account: THOMAS MASIALAS<\/p>\n

and send us the copy of the bank payment order (proof of deposit) by email to info@1euroshop.gr.<\/p>\n

For all payment orders to another bank (different bank from the one you deposit with us), in Euro or Foreign Exchange, the costs are borne by the Customer.<\/p>\n

2. Cash On Delivery:
\nThe products come through the courier and you pay the price upon receipt plus 3 euros (cash on delivery value).
\nBe aware that: if you choose cash on delivery as a payment method, the delivery is done exclusively by courier and not by a transport company. With Courier come products that have limited weight and volume.<\/p>\n

3. Use of Credit\/Debit Card:
\nIn this case you pay with your credit card. All Credit\/Debit Cards are accepted.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Shipping methods and Fees.” tab_id=”1639851202695-246cd481-4ce3″][vc_column_text]The following shipping methods apply to areas within Greece.<\/p>\n

The online store 1euroshop.gr uses five shipping methods:<\/p>\n

Collection from the store: In the first stage of completing the order, select “Collection from the store” in the collection method. You will be informed about when your order will be ready for receipt. Since after the receipt of the products, the risk passes to the Customer, the latter must check upon receipt of the products he receives, as by signing at receipt he confirms that he received the products of his order correctly. Receipts of goods from our store are made daily from 10:00 to 18:00 & on Saturday 10:00 to 15:00.<\/p>\n

Courier: With Courier come the products that have limited weight and volume (minimum shipping 3.5 euros).<\/p>\n

Transport: With transport come the products of large volume and weight. The products are delivered on the sidewalk of your house and not in the apartment. (Delivery times are defined by the respective transport. Indicative for Athens deliveries Monday-Friday 10:00 am – 16:00 pm).<\/p>\n

Delivery to your choice transport: In this case, our company undertakes the transport to the agency of your choice and charges you only the corresponding amount. The cost of transfer from the agency to your place is agreed and paid by you directly to the agency.<\/p>\n

Collection from the agency: In this way you have the opportunity to receive your products from the agency in your area.<\/p>\n

Be aware that: For each product a specially designed system calculates the exact shipping costs of the product.<\/p>\n

Shipping times:
\nThe orders are executed on the same working day from the day of the order as long as they are ready to be delivered and the order has been placed until 14:30. Overweight or bulky products, which are ready to be delivered, are sent by transport agencies in your area and you receive them in 4 to 7 working days.<\/p>\n

The company is not responsible for any delays in the delivery of orders due to third parties, force majeure or assistance with events.<\/p>\n

Specifically:
\nWe send your products by courier to all destinations (within Greece) in order to ensure their fast and safe transport and receipt. The cost varies depending on the weight and in some cases, the volume of the product, but also its destination (continental, insular, inaccessible, abroad). The courier company undertakes the shipment to the remote areas at no extra charge, however it delivers the products to the post office of the area and not to the place of delivery.<\/p>\n

For particularly heavy or bulky products, the company ships the products by freight.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I cancel my order?” tab_id=”1639851236486-ec17bfc8-0bd4″][vc_column_text]The order can be canceled in the following cases: Before the order is completed, during the electronic ordering process you can \u201cback\u201d and remove the quantities of products from your cart by clicking on the \u201cremove\u201d button. An order can be canceled within 24 hours of receiving it and only if the product has not been shipped before.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading source=”post_title” use_theme_fonts=”yes”][vc_column_text]If you have any questions, seek below the answers for most frequently asked. Select the category you are interested in and read the short answers and find immediately what you are looking for. If you continue…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/pages\/1260"}],"collection":[{"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/comments?post=1260"}],"version-history":[{"count":10,"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/pages\/1260\/revisions"}],"predecessor-version":[{"id":4930,"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/pages\/1260\/revisions\/4930"}],"wp:attachment":[{"href":"https:\/\/www.1euroshop.gr\/en\/wp-json\/wp\/v2\/media?parent=1260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}